Account and security
Sign in
Sign in with a link we email you, or with a password if you add one.
- Go to sign in and enter your work email.
- Press Email me a sign-in link.
- Open the email and press Sign in to Sudwire, then Sign in to Sudwire Newsroom on the page that opens.
The link works once, for 20 minutes. If you're new, the same link creates your account. You stay signed in on that browser for 30 days, or until you press Sign out.
With a password, open Sign in with a password on the sign-in page instead (see Password and two-step sign-in). With two-step sign-in on, every sign-in also asks for a code.
If it doesn't work
| Problem | What to do |
|---|---|
| The email doesn't arrive | Check your spam folder and add no-reply@sudwire.com to your contacts. |
| This link has expired | Links work once, for 20 minutes. Press Send a new link. |
| Too many attempts | Sign-in emails are limited, to protect your inbox. Try again in 15 minutes. |
| Use your work email | Temporary email addresses can't be used for an account. |
| Too many new accounts | Several accounts were created from your connection today. Try again tomorrow. |
| Your access is paused | You're on a team whose plan has fewer seats now. Ask the account owner (see Team members and roles). |
Invited to a team? Use the button in the invitation email: an ordinary sign-in link makes an account of your own instead.